Edge
Pickup and Aftercare Playbook
The three-minute pickup handoff, wording for the hard pickups, a half-page take-home slip, and a one-question follow-up.
The Groomer’s Edge
The free tools show you the numbers. The Edge shows you what to do about them.
Unlock every Edge item →Solves“I do a good groom and then say almost nothing at pickup, and owners go home with no idea what happened.”
WorthA way to tell, with two weekly tallies, whether your handoff is getting cats rebooked or just taking up counter time.
What’s inside
- The four-move handoff that fits in three minutes
- Word-for-word lines for the rough finish, the problem found, and the upset owner
- A half-page take-home slip layout
- A one-question 48-hour follow-up with rules for when to skip it
- A two-line weekly check on whether it is working
Read the whole thing with the Edge.
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